Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • The Nichter Family

    Dear Jeff, Everything went perfectly! We would not have changed a single thing! We can't THANK YOU enough for the outstanding service from beginning to end. Read more

  • Sally Buckner

    Jeff, I would like to thank you and your staff for all their hard work! Everything was beautiful and taken very good care of. Thank you so much! Read more

  • Kim Dreiband

    Dear Brian, I can’t thank you enough for the wonderful service you provided. The way you made sure his boys were included and the care you showed to them as very special, I can’t thank you enough. What a wonderful group of people! -Kim Dreiband Read more

  • EXTREEMELY IMPRESSED!

    Dear Jeff, My family and I were extremely impressed with our entire experience. I have nothing but good things to say and will absolutely recommended your facility and services to friends and family! Thank you so much! Read more

  • Shirley Guldice - Decatur

    Dear Jeff and Brian, Just wanted to thank you and your staff for the wonderful service you provided. Please give a special thank you to Joe Smekens. He is a very kind and special person, I will be using your service when my time comes. Thank you for making this time in my life feel special, Whimp would have been pleased. Thank you so much! Shirley Guldice Decatur, Indiana Read more

  • The Janet Heller Family

    Dear Jeff and entire staff, Our family cannot begin to thank you enough for your attentive service throughout the entire process of our mother’s funeral and arrangements. From the hospital to the cemetery we entrusted her to your care and that was really comforting to us. As you know she left us notes of her wishes so that made the planning much easier but with your guidance all plans were finalized and you had become part of our family! We realize that “it takes a village” so are deep appreciation extends to everyone of your staff members there are so many things done behind the scenes which are handled with expertise and that’s what makes your firm stand out resulting in a beautiful well-orchestrated visitation and service. Again thank you for assisting us and honoring our loving mother Janet Heller. Read more

  • The Heller Family

    Dear Jeff and Brian, You and your staff were very professional and efficient. All of our questions and concerns were addressed and a Very helpful facility. Your facility was appointed and accessible. The music and service order along with content was very well managed. Thanks so much!! Read more

  • The Gregory Markley Family

    Couldn't have been any easier, Brian was very caring to us. He helped me so much. Read more

  • Shirley Rigby

    Couldn't have asked for better service from Brian, Jeff and Nancy. Read more

  • Linda Krinn Ervin, Sally's Daughter

    Dear Jeff, I want to thank you and your entire staff for everything you did to make my mother's passing as comfortable as possible. The planning session, tribute video, calling, funeral and burial were all handled promptly and professionally. Mom looked at peace and very much like herself. During this most difficult time for me, I can't begin to tell you how your handling of every little detail genuinely relieved some of my pain. Read more

  • The Dick Sark Family

    The caring staff was patient and always made me feel as if my emotions came first. Read more

  • John Wrestler Family

    Brian made extra effort to help avoid a family disruption. Brian took a personal interest in making sure that even the smallest detail was correct. The display of Dad's artifacts encouraged family and friends conversation enabling people to feel at ease and at home. Read more

  • Josh Cotton

    Jeff & Staff are top notch! Always impressed by Jeff & Staff. I really enjoyed everything & look forward to seeing Jeff in a Wal-Mart parking lot soon! Read more

  • The Scott and Crandall Families

    Dear Jeff and Thoma/Rich, Lemler Team, We are not quite sure how to sufficiently say thank you to a team of dedicated individuals who have provided our family with such excellent service over these past few years. We have just been blown away with your attention to every detail in handling all aspects of the services in regards to the passing of both our parents. We feel that your compassion and level of service simply cannot be matched anywhere. Thank you from the bottom of our hearts for your recent care in the difficult passing of our mother, Mary Jayne. We know that it is God who selects ions in advance the day we are born and the day we pass from this earth. And we know that no one would choose to pass at Christmas. But neither you nor your staff even once seemed put out or burdened and we feel sure that we infringed on one or more of your own personal celebrations in some way. We so apologize if that was the case. Although we were prepared for mom to pass some four years ago, we were not prepared for her to pass at this time. It is difficult losing a mother. And even more difficult to lose a mother at Christmas. Thank you for making that passing easier. Jeff, your comments as Celebrant were touching, thought provoking, even humorous as they brought to mind the many facets of the person that was our mother. You are a gifted speaker and we feel fortunate to have had the opportunity to view your talents, not once but twice. Won’t you please pass along our thanks to your staff. We will keep you all in our prayers as you serve the people of Bluffton and surrounding area. May God richly bless you in your work. Read more

  • Red & Betty Hudgins

    To Jeff Lemler and his family and the rest of the family at Thoma/Rich, Lemler Funeral Home on being picked as the #1 funeral home! Congratulations Read more

  • Stan and Carol Hoffacker

    Congrats on the Readers Choice Award!! We already know the Thoma/Rich, Lemler Funeral Home was a winner, now every one knows. Keep up the good work! Read more

  • The Kellys

    Congratulations on your wonderful achievement, and best wishes for the future. Read more

  • Brenda Simonovic

    Dear Jeff, Kathy & all the Thoma/Rich, Lemler family ~ Congrats on your "Readers Choice Award"! In my eyes and heart you have always been "the best of the best." Thank you again for all your support. Read more

  • Sarah & Family

    Jeff & Staff, Congratulations on your prestige award - A well deserved honor. Our family will never forget what you did for Darrell's funeral. A pleasure to work with you. Read more

  • Barbara Garrett's Family

    We appreciated the extra attention given to our family's needs due to Keith's surgery. Everyone on staff extended the extra care to make sure we had all our needs taken care of. Read more

  • Dianna Eubank

    After the experience of the care and attention our family received during the loss of our mother, I can't imagine going somewhere else. It would be hard to find another place that would provide the kind of service you give. Thank you so much. Read more

  • Janet Heller

    Congratulations on your recent recognition as the "Best of the Best" funeral home in our area. Of course most folks in Wells County already know that. Great job Jeff and staff. Read more

  • Family of Bertha Patterson

    With heartfelt thanks and appreciation for all the many kind and compassionate ways you made our time of loss memorable and special. Also, being sensitive to our feelings and wishes that "if all possible" were met with a smile, a hug and compassion. Thank you again for a wonderful job that you all did and may God bless you all. The picture and tribute video were great, You all did a good job on them. Read more

  • Arlene, Rudy & Bruce

    Dear Jeff, Brian and Kathy, Thank you so much for all of your help and guidance through the final rites of Mom's life on this earth. We all were very pleased with everything - Mom looked very nice, very natural. I loved the extra touch of the pink "hankie" in her suit pocket. It matched her shirt perfectly! Everything about T/R, L is first class, the funeral home itself, the patio room and of course, All of you! Someone told me this morning that they felt the "celebration" of a life when they came through - just what we wanted! You did such a wonderful job that I will recommend you to all my friends and relatives! Read more

  • Len & Sue Smith and Family

    Jeff & Staff at Thoma/Rich, Lemler, Thank you, you did a WONDERFUL job with Dad's funeral and getting the Bagpipe player and American Legion to come help out. Dad would have said to not make a fuss, but he did deserve all of it. Thank you. Read more

  • Town of Vera Cruz

    Thank you so much for donating and installing the memorial name plaques for Don Bricker and Harry Baumgartner. Thank you Read more

  • Frank Yencer

    Thank you again for the personal and professional way you and your staff helped to serve me and Sandy and our families. We will always be thankful for your help and friendship. Read more

  • Wanda Smith

    Your funeral home felt more like a family home where our family and friends could share in a relaxed way. I can't thank you enough for making this possible for the short time we had to be together. I'm so glad my parents had already preplanned and paid for their final rites - quite a gift and relief to us! Read more

  • Patty Christianson

    Your service was excellent in all aspects! Mom looked beautiful & would be very proud of the service. Sincere thanks for everything. Read more

  • Karen Griffin

    Dear Jeff, Thank you for your excellent help and arrangements for my brother, Larry Wittwers funeral. Everything was excellent & you were extremely helpful. Read more

  • Richard Kauffman Family

    You all are the best!!! You are all angels. You all are using your God-given talents. The experience was so complete. Thank you so much for all you do!!! Read more

  • Marvin Joray

    I was very impressed with the professionalism displayed by all the staff. They appeared to be part of our family. Extremely friendly & helpful. They all had immediate answers for any question or request we had. Thank you!! A special thanks to Brian and Kathy for services rendered. Read more

  • Terri Bollman

    My brother and I couldn't have been happier with how our arrangements for both of our parents were handled. The caring staff and professionalism made a very difficult time easier. I can't thank you enough. Read more

  • Irene Parsons

    Thank you so much for your service to our family. Your staff was professional and excellent in everything you did, but also kind, caring and compassionate. Several in our family commented on your service. Thank you for taking such good care of us at a difficult time in our lives. May God Bless you. Read more

  • Jeff Fuller & Family

    Dear Jeff and Company, I wanted to sincerely Thank You for your help and assistance during this time. It felt like I was being guided through these "waters" by people who cared. It gave me great peace of mind to turn over the memorial service to your capable hands and know everything would turn out all right, and it did just that. Read more

  • Stephan & Kay Lewis

    Jeff, Thank you just isn't enough. You made an impossible time in our lives bearable. Your ease in handling our situation has made this final stage of mother and Chris' lives doable. The services were beautiful and beyond our expectations. You and your staff made every step and stage as easy as it could be, at this time. Your courtesy and kindness clearly shows you put your heart in your work. We truly feel blessed to have had your help and assistance. We thank you from the bottom of our hearts. Read more

  • The family of Josephine Elzey

    Dear Mr. Lemler & Staff, Funeral planning is a difficult process involving emotional stress, financial decision making and uncertainty. We would like to thank you so much for your guidance through the difficult times with compassion and respect. You and your sympathy agents showed that we could depend on you to handle our funeral arrangements with pride in your service from start to finish. Read more

  • Jennifer Aker Family

    Just a sincere THANK YOU! Spot on 100 % It takes a special person to do what you do. Read more

  • Sherry Sawyer

    Dear Jeff, Brian, Kathy, Brian C., Nancy & Jim P., Everyone was so kind and thoughtful! You took care of everything so I didn't have to think about anything else except Mom! Thank You! Read more

  • The Edward Risser Family

    I would not change one thing regarding Ed's funeral and burial. I was surprised with all the people coming for the viewing. Ed would have been proud - if he could only know! Thanks Jeff and staff. Read more

  • The Holmes Family

    Jeff, You and your whole staff couldn't have been more helpful, caring & professional. We are very grateful to you for guiding us through this sad time. We would highly recommend your funeral services. Read more

  • Irene Kirkwood

    Jeff, I have really enjoyed reading those little books that you have sent me & they have really helped me a lot. Read more

  • The Delores Joray Family

    I especially appreciated: Having the obit on the screen on the wall; Allowing us to throw dirt into the grave; Allowing us to follow the gurney out of the nursing home; Brian especially & all of the staff were very professional. We were completely satisfied with everything. Read more

  • Terri Bollman

    Jeff, Thank you for your caring and kindness. You were so flexible and helpful. I know that both of my parents would have been pleased with their arrangements. We all felt like we were treated like family by you and your staff. I am so glad that we chose you to make our arrangements. Read more

  • The family of Joyce Noble

    Jeff, We would like to offer our heartfelt thanks for the wonderful service you performed for our mom. Your words were very comforting to us & everyone who was there. We truly appreciated your services. Read more

  • John Maynard Family

    We were extremely satisfied with every aspect of the arrangements. Everyone was very helpful in our choices. They are the best! Read more

  • John Van Wagner Family

    Thanks to all there from the Van Wagner Family. Dad had his prearrangements which made it easy. Jeff and staff were excellent and accommodating. We felt comfortable and well informed at all times. Read more

  • Butch & Rita Mayer

    Jeff & Staff, Everything went so beautifully - no complaints from anyone! Thanks so much for everyone's kindness & making us fell like family. Sincerely, Read more

  • Stephen & Kay Lewis

    Dear Jeff, Thank you is just not enough for all you have done. You made an impossible time in our lives bearable. Your ease in handling our services were very comforting to us. The services were beautiful and beyond our expectations. You and your staff made every step and stage as easy as it could be at a difficult time. You professionalism, courtesy and kindness shows that you put your heart in your work. We truly feel blessed to have had your help and assistance. We thank you from the bottom of our hearts! Read more

  • Sandy Gianelli

    Thank you so much! Everyone at Thoma/Rich was wonderful. You were all so kind and understanding. You went far above and beyond for us. We can't thank you enough for taking such great care of our precious mother and our family. Read more

  • Jane Earls

    I would like to thank Thoma/Rich, Lemler Funeral Home for the amazing way they handled everything with mom. They took extremely good care of our family and everything was marvelous for mom. Read more

  • Judy Johnson (Ossian, IN)

    Dear Jeff, Our entire family was so thrilled with the entire process. Everyone was so kind and caring. We definitely recommend your funeral home. Thank you so much! Judy Read more

  • Linda

    Dear Jeff, I cannot express enough my appreciation for all you did to make the service so meaningful and comfortable for everyone. Thanks again! Linda Read more

  • The family of Margaret Redding

    Jeff, Kathy & Staff, Thank you so very much for the excellent job in regard to my mother’s funeral. Many people commented how nice things were at the funeral home and church for the service. We appreciate all you did for us. Read more

  • Ron and Jean Anderson

    Jeff Lemler did an outstanding job for our family - we could not have had a better experience in these sad circumstances. Read more

  • Don Coates

    Outstanding service and extras I didn’t expect. I couldn’t ask for anything to improve. It was exceptional treatment by the entire group. Thank you, Read more

  • Jan (Steve) Yager

    Jeff, My family was so moved by the care and concern you gave to each detail of dad’s “Andy” final tribute of his life. You listened to each detail as we discussed the family wishes, took mental notes of discussions that at times were lengthy, and gave my dad the most amazing tribute. Everyone was truly in awe at the depth of detail. You are a very talented director & Bluffton is fortunate to have you. Thanks again! Read more

  • Scott (Friend of Paula Rogers)

    I just wanted to drop you a note to let ALL of you know that you guys provide a class of service that is far beyond first class! You cover EVERY detail with class, dignity and professionalism. Each of your staff does the same...even the gangsters in the parking lot. You can tell that each of you have genuine care, concern and compassion for the families and their guests. That means the world during this difficult time. Keep up the good work. If your facility isn't a model for the way things are done, it ceratinly should be! What a great business to have in our community. Read more

  • Janet Heyerly (The John J. Pease Family)

    Dear Jeff & Staff, I would like to extend my thanks to you for all of the ways you served us during the days surrounding Dad's death. From that first morning when I found your sympathy card at River Terrace until the present time, we have felt loved and supported by your entire staff. Your willingness to accommodate our every wish was a blessing. I also appreciate the way you honored Dad as a friend and as a patriot. He would have been so pleased to see how he was honored. Your respect for our veterans, for the service they gave and the sacrifices they made is inspiring. Your service to Dad and to the entire family was always professional, yet never lacked a personal touch. You told us you would treat Dad as if he were a member of your family and we know that is exactly what you did. Thank you seems so inadequate under these circumstances. Your services, your support, your comfort and your assistance have made our difficult journey a little easier. God Bless! Read more

  • The family of Fred Coffee

    Dear Jeff, “Dad’s funeral service (WOW) was absolutely perfect!! Jeff, you made us all laugh and cry, bringing so many great memories into the service. I know he was smiling on us and proud of the beautiful service you honored our family with! We could not have had a better celebration in such a grand manner as what you provided to us. THANK YOU FOR THIS PRECIOUS GIFT YOU HAVE GIVEN OUR FAMILY!” Read more

  • The Family of Ralph Broman

    To Jeff and the entire staff, Just wanted to express my appreciation for your continuing attention. The service momentos for Ralph are greatly enjoyed as are the flowers and bereavement literature. Your attention to details throughout our period of loss has made it all a bit more bearable. We find comfort in our friends. Thank you for your part in our bereavement. There is beauty in life even in sorrow. Read more

  • Pat Turner

    Dear Jeff, You were so wonderful and kind to us at this difficult time in our lives. We appreciate everything you have done, you are a very special person. Sincerely, Pat Turner Dave, Kathy, Luke and Mark Golden Read more

  • Abby Powers

    Dear Jeff, Once again we thank you for making the funeral and committal and calling hours so easy for us. You took care of every little detail and were so caring in dealing with moms’ loss. We appreciate your sensitivity and your willingness to take care of everything so that we had no worries or concerns. You always go above and beyond with all of your special touches. We trust your good judgment and follow through so completely that it was easy to turn over to you. Bless you Jeff, for all that you do. You provide such a valuable service to people in their time of need. All of our best wishes to you – Abby Powers P.S. Your new decorating is beautiful in the whole building!! Read more