We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Dear Jeff, Thank you is just not enough for all you have done. You made an impossible time in our lives bearable. Your ease in handling our services were very comforting to us. The services were beautiful and beyond our expectations. You and your staff made every step and stage as easy as it could be at a difficult time. You professionalism, courtesy and kindness shows that you put your heart in your work. We truly feel blessed to have had your help and assistance. We thank you from the bottom of our hearts!

    Stephen & Kay Lewis
  • August 05, 2013

    Thank you so much! Everyone at Thoma/Rich was wonderful. You were all so kind and understanding. You went far above and beyond for us. We can't thank you enough for taking such great care of our precious mother and our family.

    Sandy Gianelli
  • August 05, 2013

    I would like to thank Thoma/Rich, Chaney & Lemler Funeral Home for the amazing way they handled everything with mom. They took extremely good care of our family and everything was marvelous for mom.

    Jane Earls
  • February 04, 2013

    Dear Mike, Jim and I would like to thank you one more time for the dignified and respectful way in which you handled our "mom" and her final services. Everything was perfect and appreciated. I spent several years in guest/customer service for Walt Disney World Resort! You have it down pat! We felt special and I know what a busy and cold week you had. Thanks again Mike! Sincerely, Sally & Jim Mittlestedt

    Sally & Jim Mittlestedt
  • April 23, 2013

    Dear Mike, Our entire family was so thrilled with the entire process. Everyone was so kind and caring. We definitely recommend your funeral home. Thank you so much! Judy

    Judy Johnson (Ossian, IN)
  • Dear Jeff, I cannot express enough my appreciation for all you did to make the service so meaningful and comfortable for everyone. Thanks again! Linda

  • Mike, Jeff, Kathy & Staff, Thank you so very much for the excellent job in regard to my mother’s funeral. Many people commented how nice things were at the funeral home and church for the service. We appreciate all you did for us.

    The family of Margaret Redding
  • Jeff Lemler did an outstanding job for our family - we could not have had a better experience in these sad circumstances.

    Ron and Jean Anderson
  • Outstanding service and extras I didn’t expect. I couldn’t ask for anything to improve. It was exceptional treatment by the entire group. Thank you,

    Don Coates
  • Jeff, My family was so moved by the care and concern you gave to each detail of dad’s “Andy” final tribute of his life. You listened to each detail as we discussed the family wishes, took mental notes of discussions that at times were lengthy, and gave my dad the most amazing tribute. Everyone was truly in awe at the depth of detail. You are a very talented director & Bluffton is fortunate to have you. Thanks again!

    Jan (Steve) Yager
  • I just wanted to drop you a note to let ALL of you know that you guys provide a class of service that is far beyond first class! You cover EVERY detail with class, dignity and professionalism. Each of your staff does the same...even the gangsters in the parking lot. You can tell that each of you have genuine care, concern and compassion for the families and their guests. That means the world during this difficult time. Keep up the good work. If your facility isn't a model for the way things are done, it ceratinly should be! What a great business to have in our community.

    Scott (Friend of Paula Rogers)
  • Dear Mike, Jeff & Staff, I would like to extend my thanks to you for all of the ways you served us during the days surrounding Dad's death. From that first morning when I found your sympathy card at River Terrace until the present time, we have felt loved and supported by your entire staff. Your willingness to accommodate our every wish was a blessing. I also appreciate the way you honored Dad as a friend and as a patriot. He would have been so pleased to see how he was honored. Your respect for our veterans, for the service they gave and the sacrifices they made is inspiring. Your service to Dad and to the entire family was always professional, yet never lacked a personal touch. You told us you would treat Dad as if he were a member of your family and we know that is exactly what you did. Thank you seems so inadequate under these circumstances. Your services, your support, your comfort and your assistance have made our difficult journey a little easier. God Bless!

    Janet Heyerly (The John J. Pease Family)
  • Dear Jeff, “Dad’s funeral service (WOW) was absolutely perfect!! Jeff, you made us all laugh and cry, bringing so many great memories into the service. I know he was smiling on us and proud of the beautiful service you honored our family with! We could not have had a better celebration in such a grand manner as what you provided to us. THANK YOU FOR THIS PRECIOUS GIFT YOU HAVE GIVEN OUR FAMILY!”

    The family of Fred Coffee
  • To Mike and the entire staff, Just wanted to express my appreciation for your continuing attention. The service momentos for Ralph are greatly enjoyed as are the flowers and bereavement literature. Your attention to details throughout our period of loss has made it all a bit more bearable. We find comfort in our friends. Thank you for your part in our bereavement. There is beauty in life even in sorrow.

    The Family of Ralph Broman
  • Dear Jeff, You were so wonderful and kind to us at this difficult time in our lives. We appreciate everything you have done, you are a very special person. Sincerely, Pat Turner Dave, Kathy, Luke and Mark Golden

    Pat Turner
  • Dear Jeff, Once again we thank you for making the funeral and committal and calling hours so easy for us. You took care of every little detail and were so caring in dealing with moms’ loss. We appreciate your sensitivity and your willingness to take care of everything so that we had no worries or concerns. You always go above and beyond with all of your special touches. We trust your good judgment and follow through so completely that it was easy to turn over to you. Bless you Jeff, for all that you do. You provide such a valuable service to people in their time of need. All of our best wishes to you – Abby Powers P.S. Your new decorating is beautiful in the whole building!!

    Abby Powers